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State and community resources available in Rhode Island amid the COVID-19 pandemic

Department of Labor & Training

If you have been impacted by Coronavirus disease 2019 (COVID-19) and are quarantined and unable to work, or your workplace has been temporarily closed, please review the following information about assistance available through State programs.

Depending on the total number of employees employed by your employer and/or depending whether you are employed by a health care provider, some of the benefits listed below may not apply to you.

Individuals receiving or applying for Unemployment benefits on or after April 4, 2020, through July 31, 2020, receive an additional $600 of Unemployment income with their weekly Unemployment benefit.

If your household receives public benefits, this income must be reported to DHS and may impact your benefit amount or eligibility.

Unemployment Insurance (UI)

If your place of business closes, or you are directed by your employer to remain home and are not being compensated, you may be eligible for Unemployment Insurance.

To review a guide on how to prepare to file an unemployment insurance claim, please visit: http://www.dlt.ri.gov/ui/pdfs/UIGuide.pdf

To apply for UI, please visit: http://www.dlt.ri.gov/ui/fileclaim2.htm

  • Be sure to clearly indicate on your application that you have been impacted by COVID-19

Temporary Disability Insurance (TDI)

If you are unable to work, but your place of business remains open, you may be eligible for Temporary Disability Insurance.

For more information about TDI benefits, please visit: http://www.dlt.ri.gov/tdi/tdifaqs.htm

To file a TDI claim, please visit:

http://www.dlt.ri.gov/tdi/TDIfile.htm

  • Be sure to clearly indicate on your application that you have been impacted by COVID-19
  • For COVID-19 related claims, DLT will waive the seven-day minimum amount of time that claimants must be out of work to qualify for TDI benefits.
  • For individuals under quarantine, DLT will waive the required medical certification, and instead will allow them to temporary qualify via self-attestation that they were under quarantine due to COVID-19.

Temporary Caregiver Insurance (TCI)

TCI provides eligible claimants up to 4 weeks of caregiver benefits to care for a seriously ill child, spouse, domestic partner, parent, parent-in-law or grandparent or to bond with a newborn child, new adopted child or new foster-care child. You must apply for TCI benefits during the first 30 days after the first day of leave is taken for reasons of bonding or caregiving.

For more information about TCI benefits, please visit:

http://www.dlt.ri.gov/tdi/tdifaqs.htm

To file a TCI claim, please visit:

http://www.dlt.ri.gov/tdi/TDIfile.htm

  • Be sure to clearly indicate on your application that you have been impacted by COVID-19
  • For COVID-19 related claims, DLT will waive the seven-day minimum amount of time that claimants must be out of work to qualify for TCI benefits.

Housing

*This information can change rapidly*

Evictions | Rent payments

  • Landlords with federally backed mortgages may not evict renters until at least July 25th, 2020.
  • Rhode Island courts are closed to non-essential /non-emergency matters through June 1st, 2020; this includes eviction proceedings.
  • If your landlord is telling you to move out during this emergency, or you have other concerns about your rental apartment, you can call the RI Center for Justice: (401) 491-1101.
  • If you have Section 8 housing or live in public housing you can call RI Legal Services at (401) 274-2652 to get help and advice about public housing rights and responsibilities.
  • Renters in arrears and at risk for homelessness should call United Way’s 211 hotline to see if they qualify for emergency rental assistance. 

We encourage you to communicate to your landlord any payment difficulties due to the COVID-19 pandemic and to follow local news, radio and official social media profiles (if applicable) to remain updated.

Safe Harbor Housing Program

Safe Harbor is an eviction diversion initiative designed to help Rhode Island landlords and tenants resolve disputes over late or unpaid rent without having to go through the traditional court process.

Access the link below for more information: http://www.uwri.org/2-1-1/safe-harbor-housing%20program/

Access the link below to apply: https://www.uwri.org/safe-harbor-housing-program-tenant-application


Rental Assistance for Smith Hill Residents

To request assistance, please call 401-521-0159 Ext 5 | Email: COVID19@smithhillcdc.org

Housing Help RI

Housing Help RI is a statewide homelessness prevention initiative to assist Rhode Islanders who are experiencing housing insecurity. The program provides emergency housing assistance to very low-income renters who have been impacted by the COVID-19 emergency and are at immediate risk of homelessness.

Visit https://www.housinghelpri.com/ to verify eligibility and to apply.

Mortgage

Difficulties paying your mortgage due to COVID-19?

Please contact your mortgage lender to see if you can qualify to make reduced payments or be granted a complete pause in payments.


Multifamily Mortgage Payment Relief (information provided by RI Legal Services)

  • On April 13, 2020, the U.S. Department of Housing and Urban Development (HUD) released new mortgage payment relief guidelines relating to housing with 5 or more units (known as multifamily housing).
  • These guidelines allow a multifamily borrower of a Federal Housing Administration insured mortgage loan to request up to 90 days of mortgage payment forbearance, subject to certain requirements.


The forbearance period also extends a direct benefit to residential tenants of those landlords. During the forbearance period, the landlord cannot:

  • Evict or initiate the eviction of a tenant solely for nonpayment of rent or other fees or charges;
  • Issue a notice to vacate for nonpayment of rent or other fees until after the expiration of the forbearance;
  • Charge a tenant late fees, penalties, or other fees based on nonpayment of rent; or
  • Force a tenant to vacate a unit any sooner than 30 days following a notice to vacate.

Forbearance is not forgiveness, get any agreement in writing, and be persistent as loan servicers are currently overwhelmed with customer requests.


Single-Family Home Owners (Information source: Homes RI)

At this time, only homeowners with federally-backed mortgages are eligible for assistance under the latest coronavirus relief bill known as CARES Act, however, some loan servicer/mortgage company may still be willing or able to help you in other ways, even if they are not required to do so under the CARES Act.

You are eligible if you have a government sponsored or federally backed single-family mortgage. These include mortgages:
• Purchased or securitized by Fannie Mae or Freddie Mac
• Insured by the Federal Housing Administration(FHA), including reverse mortgages or Home Equity Conversion Mortgages (HECMs)
• Guaranteed, directly provided by, or insured by the Department of Veterans Affairs (VA)
• Guaranteed, directly provided by, or insured by the Department of Agriculture (USDA) or,
• Guaranteed under HUD’s Native American or Native Hawaiian Home Loan Guarantee Program
If you do not know whether your mortgage falls into one of these categories, you should contact your mortgage company that you send your payments to each month to find out.


What if my mortgage company initiates a foreclosure during the moratorium, doesn’t respond to me if I request
help, or tells me I don’t qualify for assistance?

There are a number of resources that may be able to help. These include:
Rhode Island Legal Services: (401) 274-2652
RI Housing Help Center: RI Housing’s Help Center is available to assist homeowners
concerned about their ability to make their mortgage payments. The HelpCenter
is a HUD-approved counseling agency that provides free foreclosure prevention
counseling services to all Rhode Island homeowners. Call 401-457-1130 or visit their
website at www.rihousing.com/homeowner-assistance to learn more.
Direct Action for Rights and Equality Tenant and Homeowner Association: DARE’s
Tenant and Homeowner Association supports homeowners to avoid foreclosure
through connection to free legal support, peer and professional counseling to
negotiate with their lender. Call (401) 351-6960 and leave a message for Christopher
Rotondo, contact him by email at crotondo@daretowin.org, or on Facebook @
renterpowerpvd.


Rent / Mortgage Assistance

RI Housing (The Home Safe Program)

The Home Safe program is designed to offer a one-time financial assistance for households facing a short term emergency with the goal of ensuring households remain housed.  Eligible households must demonstrate that they have the resources to remain stably housed once the Home Safe funds have been provided.

Home Safe can provide up to $2,000 of assistance to eligible households for:

1.Past due rent 

2.Past due mortgage payments

3.Late fees incurred on past due rent or mortgage 

4.Security deposit 

5.Moving expenses

6.Past due utilities

The agencies below are managing the Home Safe program.

  • Neighbor Works Blackstone River Valley. (401) 762-0993
  • Church Community Housing. 401-846-5114
  • Housing Network of RI. 401-721-5680
  • Crossroads. 401-521-2255
  • CCAP.  (401) 273-2000
  • West Bay CAP. 401-732-4660

 

Visit http://neighborworksbrv.org/posts/homesafe/ for information regarding eligibility requirements and application process.

Experiencing homelessness?

  • Shelters continue to provide their services to the homeless. However, the risk of exposure / spread of COVID-19 are higher with this population. The shelters are taking the necessary precautions to minimize these risks and are educating their staff, clients and guests on better protection practices.
  • Shelters now have new schedules with many open 24/7. Check the RI Coalition for the Homeless for updates at: https://www.rihomeless.org/

Coordinated Entry System (CES): Effective March 19, 2020, CES Shelter and Diversion Assessment is suspended for individuals seeking shelter. If you are currently seeking shelter as an individual, we recommend calling one of their local shelters to confirm there is a bed available for you. 

Warming Centers: For more information about warming centers available or updates, please visit: https://www.rihomeless.org/warming-centers

Hygiene Stations: For more information about hygiene stations available or updates, please visit:

https://www.rihomeless.org/hygiene-stations

Utilities

The Public Utilities Commission (PUC) has directed all electric, gas, water, and wastewater utilities regulated by the Public Utilities Commission "to cease certain collections activities, including service terminations for nonpayment". This moratorium extends to July 17, 2020 for residential customers.

 

The PUC has ordered that people who had services disconnected before the moratorium can be reconnected by paying 10% of their balance and entering into a payment plan. They also ordered providers that offer low-income discounts, like National Grid, to make sure that people who are eligible for these discounts are enrolled in them. If you’ve lost your job, or have reduced hours and income, you might be eligible for these discounts now even if you were not in the past. Call the utility provider to talk about getting your service turned on.

 

*This information can change rapidly*

National Grid (Electricity and Gas)

National Grid is temporarily suspending collections-related activities, including service disconnections, to lessen any financial hardship the COVID-19 pandemic may have on their customers – whether residential, commercial or industrial. This includes temporarily suspending interest and penalties for late payments.

Regular billing will continue for all customers.

For more information or updates, please visit: https://www.nationalgridus.com/RI-Home/Default.aspx

Providence  Water

At this time, out of an abundance of caution amid the coronavirus (COVID-19) pandemic, Providence Water has decided to close its headquarters at 125 Dupont Drive in Providence. Their Customer Service office will be open limited hours beginning Tuesday, May 26th.  Other Providence Water offices will remain closed through Friday, June 19th. DURING THIS TIME, PROVIDENCE WATER WILL NOT BE TURNING WATER OFF DUE TO NON-PAYMENT. If your patient has been affected by COVID-19 and is unable to pay their bill on time, please have them contact their customer service department at (401) 521-5070.

For more information or updates, please visit: https://www.provwater.com/

 

Narragansett Bay Commission

  • To protect the safety of our customers and staff during the COVID pandemic, access to our offices is restricted
  • Customers may pay bills by phone or on-line – it’s simple, safe and FREE!
  • Call 401-461-8828 and select option 1 to pay by phone or click button “Pay My Bill” below to pay by text or on-line.
  • If you need help with your bill, call 401-461-8828 between 8:30 a.m. and 4:00 p.m. to speak with a Customer Service Representative who can help you.

For more information or updates, please visit: https://www.narrabay.com/

Community Action Partnership of Providence

Low Income Home Energy Assistance Program (LIHEAP)

Due to the COVID-19 crisis, applications for heating assistance are going to be accepted until June 1, 2020.

  • NEW APPLICANTS ONLY to the program can apply for primary grants or a crisis grant during this extension period.
  • Households eligible for a third crisis grant will receive it.

 

Call 401.273.2000 and ask to speak with a Benefit Eligibility Specialist TODAY!

Hours of Operation are:  9 am to 3 pm Monday—Friday

Please note that your application cannot be processed unless we receive proper documentation from you.

For the list of documents as well at the federal income guidelines, please visit:

https://www.cappri.org/programs/low-income-home-energy-assistance-program-riheap-

Cox Communications

Effective Monday, March 16, Cox Communications is providing:

  • Limited-time, first two months free of Connect2Compete service, $9.95/month thereafter.
  • Until May 15, 2020, they are providing phone and remote desktop support through Cox Complete Care at no charge to provide peace of mind and ease for technology needs
  • Resources for discounted, refurbished equipment through their association with PCs for People
  • A Learn from Home toolkit for schools, including instructions on how to fast-track eligible students without internet access:
To have access to this tool kit or for more information, visit: https://www.cox.com/residential/internet/connect2compete/covid-19-response.html

Verizon

Verizon costumers and small business with fewer than 50 lines

If you are experiencing hardship because of COVID-19 and cannot pay your bill in full, Verizon will not charge you a late fee or terminate your service before June 30th, 2020. Contact your nearest Verizon for more information.

Lifeline Costumers:

Starting April 3, Verizon will also offer two months of waived internet and voice service charges for current Lifeline customers and a new affordable internet option for low-income households.

 

Food

*This information can change rapidly*

Progreso Latino

  • The Central Falls Food Pantry at Progreso Latino is providing emergency food to unemployed workers, seniors and immigrant families on Mondays and Wednesdays, from 9 am to 12 pm.
  • The Senior Program has partnered with the City of Central Falls to provide nutritious meals to homebound seniors who are 60 years old or older on Mondays and Wednesdays.

Please visit https://progresolatino.org/ for more information and updates.

Supermarkets offering special hours for customers 60+ years old

Stop and Shop: 6:00am to 7:30am

Target: 8:00am to 9:00am of every Wednesday

Save-A-Lot: 8:00am to 9:00am

Market Basket: 5:30am to 7:00pm

Diocese of Providence

As of March 18, will be offering Stop and Shop gift cards, ranging from $25.00 to $50.00. Gift cards will be available for distribution at the Diocesan Social Service Satellite Offices in:

·         Woonsocket: 401-762-2849

·         West Warwick: 401-823-6211

·         Wakefield: 401-783-3149

Residents wanting a gift card are asked to call.

 

For more information or updates, please visit: https://dioceseofprovidence.org/

Food Pantries and Meal Sites

Please visit https://rifoodbank.org/find-food/ for updates on food pantries and meal sites in your area.

URI SNAP Outreach Program

As of March 18, all SNAP outreach activities will be conducted almost exclusively by phone through their hotline: 1-866-306-0270. Outreach workers are also able to complete applications with clients over the phone and send them relevant information and materials by mail. If the call is not answered directly, outreach workers will make every effort to return calls within 24 hours.

If you need additional assistance, they may be able to schedule an individual visit. Please contact:

Gemma Gorham, URI SNAP Coordinator

Telephone: 401-874-5660

Email: gemma_gorham@uri.edu

Department of Human Services (SNAP)

With their office lobbies closed, DHS received federal waivers and issued state plan amendments to allow all required in-person interviews to happen over the phone.  SNAP interviews are happening over the phone to allow for eligibility to be determined and verified while maintaining safe distance. SNAP waivers have also allowed for an extension of their ability to postpone interviews for SNAP applicants who are eligible on an expedited timeline and offers the flexibility to skip the interview entirely if they have all the information necessary to make an eligibility decision. They are requesting that clients needing assistance utilize the call center: 1-855-MY-RIDHS (1-855-697-4347). Clients may also login to the online portal to apply or to access information about their case. Instructions may be found on the DHS website at http://www.dhs.ri.gov/

Recertification time periods have been extended.

Certification periods are being extended by six months for those due to recertify for Supplemental Nutrition Assistance Program (SNAP), Rhode Island Works (RI Works), General Public Assistance (GPA), and/or Medicaid, in March, April and May. Those households will maintain their benefits through September, October, and November, respectively. Households who miss their recertification during these months will be sent new certification packets in the fall. The Department of Human Services (DHS) asks that households who are able to submit their paperwork on time please do so.

SNAP expanded benefits.

SNAP households that are not receiving the maximum benefit amount for their household size will and saw an increase in their monthly benefit for March and April, will also receive full benefits for the month of May. It is estimated that about 45% of Rhode Island households receiving SNAP will see an increase.

Able-Bodied Adults without Dependents: Waiver of Penalty for Non-Compliance with Work Activities

SNAP participants who are identified as Able-Bodied Adults Without Dependents (ABAWDs), and thus are eligible to receive SNAP benefits for three months in a 36-month period unless meeting work requirements, will not be subject to that time limit until the end of the pandemic. SNAP participants who leave a job due to concerns about their health or safety will be provided a good cause exemption from the voluntary quit penalty.

 

With their office lobbies closed, DHS received federal waivers and issued state plan amendments to allow all required in-person interviews to happen over the phone.  SNAP interviews are happening over the phone to allow for eligibility to be determined and verified while maintaining safe distance. SNAP waivers have also allowed for an extension of their ability to postpone interviews for SNAP applicants who are eligible on an expedited timeline and offers the flexibility to skip the interview entirely if they have all the information necessary to make an eligibility decision. They are requesting that clients needing assistance utilize the call center: 1-855-MY-RIDHS (1-855-697-4347). Clients may also login to the online portal to apply or to access information about their case. Instructions may be found on the DHS website at http://www.dhs.ri.gov/

Recertification time periods have been extended.

Certification periods are being extended by six months for those due to recertify for Supplemental Nutrition Assistance Program (SNAP), Rhode Island Works (RI Works), General Public Assistance (GPA), and/or Medicaid, in March, April and May. Those households will maintain their benefits through September, October, and November, respectively. Households who miss their recertification during these months will be sent new certification packets in the fall. The Department of Human Services (DHS) asks that households who are able to submit their paperwork on time please do so.

SNAP expanded benefits.

SNAP households that are not receiving the maximum benefit amount for their household size will and saw an increase in their monthly benefit for March and April, will also receive full benefits for the month of May. It is estimated that about 45% of Rhode Island households receiving SNAP will see an increase.

Able-Bodied Adults without Dependents: Waiver of Penalty for Non-Compliance with Work Activities

SNAP participants who are identified as Able-Bodied Adults Without Dependents (ABAWDs), and thus are eligible to receive SNAP benefits for three months in a 36-month period unless meeting work requirements, will not be subject to that time limit until the end of the pandemic. SNAP participants who leave a job due to concerns about their health or safety will be provided a good cause exemption from the voluntary quit penalty

 

Pandemic EBT Benefits (P-EBT)

Through mid-June, families are receiving additional SNAP benefits for their children who received free/reduced price meal in schools. Families receiving SNAP received an increase on their EBT cards. Families not enrolled in SNAP were mailed a P-EBT card for each child and should have received the card in early May with instructions about how to activate the card. All children, regardless of immigration status, should have received the card. Families that didn't receive the card can call 2-1-1 for help.

The Department of Human Services (DHS) will calculate monthly benefits for each eligible child in the household equal to the daily reimbursement for free breakfast and lunch ($5.70) multiplied by the number of days school was canceled in the months of March and April. Additional benefits will be added to the same EBT card if school closures continue in May and June 2020. The first issuance will be for 34 days to cover the school closures from March 16, 2020 through April 30, 2020. That’s $193.80 per child. Working in partnership with RIDE to identify children receiving free or reduced-price meals

  • Households where DHS was able to match their child’s name to a current SNAP case will receive the benefit on their current EBT card on Monday, April 20.
  • Children in non-SNAP households who receive free or reduced price meals will receive a new card by May 1 with PIN and setup instructions and the funds added to those cards.

If families who receive SNAP benefits don’t see the benefit on April 20th, they should wait to see if they get a new card in the mail on or before May 1 before calling DHS as it may be the Department could not do an exact match. If they still didn’t receive the P-EBT benefit by May 3, they should call the DHS Call Center at 1- 855-MY-RIDHS.

If Rhode Island schools remain closed beyond the end of April, subsequent issuances will be added to the EBT and P-EBT cards on the 15th of each month.

P-EBT benefits may be used by all households receiving a card to purchase food for their family. It does not impact public charge and there is no risk to immigrant families, regardless of status, by using the card. P-EBT cards are not transferrable. If a family does not need the benefit, they don’t need to use it and benefits will be expunged after 12 months if they are not spent.

 

 

Rhode Island Pride

 

Emergency Food, Toiletries, Sanitation Supply Drive

On 05/28, Rhode Island Pride will officially conclude its food and supply drive effort.

India Restaurant

1060 Hope Street, Providence RI

Tel: 401-421-2600

Free Meals for Frontliners
(Nurses, Firefighters, Police Officers)

India is offering a free take-out meal for emergency and healthcare workers. Hot prepared meals may be picked up at the restaurant for takeout, any time between 11:30am to 8:00pm.

For more information, please visit: http://indiarestaurant.com/newsite/

Smith Hill Residents

These resources are available for you if you are in need of assistance throughout COVID-19

Food | Water| Baby items | Paper products | Cleaning supplies | School art supplies| Phone call check-in

To receive assistance, please call 401-521-0159 Ext 5 | Email: COVID19@smithhillcdc.org

CAP City Food Pantry Hours:

Monday, Wednesdays, Fridays: 9:00am to 2:00pm

Tuesdays and Thursdays: 1:00pm to 7:00pm

 

Grab and Go Meals:

Nathanel Greene: Tuesday, Friday (11:00am – 2:00pm)

E Cubed Academy: Tuesday, Friday (11:00am – 2:00pm)

Rogers Rec Center: Tuesday, Friday (4:00pm – 6:00pm)

No Kid Hungry

No Kid Hungry, a national campaign run by Share Our Strength, a nonprofit working to solve problems of hunger and poverty, has made it easier for parents to provide meals for their children during the pandemic.

Visit https://www.nokidhungry.org/find-free-meals to find a free meal for a child.

Free Summer Meals (As of July 1st, 2020)
For teens and kids, 18 and under. Call 2-1-1 for more information

free summer meals

 

  

 

Behavioral Health

*This information can change rapidly*

Addiction Recovery Meetings

Alcoholics Anonymous: Please visit http://www.rhodeisland-aa.org/node to see if there are any virtual meetings you would like to participate.

BH Link

If you are in crisis and need immediate help, please call BH Link at 401-414-LINK (5465) or visit their 24-HOUR/7-DAY triage center located at: 975 Waterman Avenue East Providence, RI 02914.

Please visit https://www.bhlink.org/ for more information

 

Immigration

*This information can change rapidly*

Progreso Latino

The remote Immigration Department is processing Green Card Renewals, DACA, Citizenship and Relative Petitions.

Contact person: Jessica Vásquez 401-375-5975 jvasquez@progresolatino.org

Please visit https://progresolatino.org/ for more information and updates.

Dorcas International Institute of Rhode Island

The Citizenship & Immigration Services Program is still offering immigration legal services during the pandemic. They are serving the community by phone, email, and video calls. Consultations are available by phone according to the schedule listed below.
Please call us at 401-784-8600 and we will transfer your call to an attorney or legal representative.

MONDAY
9:00 a.m. – 12:30 p.m. Carl Krueger // Ivania Zepeda // Karina Valencia | Languages: English, Spanish, Portuguese
1:00 p.m. – 4:30 p.m. Elsa Laskorski // Tatyana Tsangarakis-Almeida | Languages: English, Spanish, Portuguese, Greek, Finnish

TUESDAY
9:00 a.m. – 12:30 p.m. Danlette Norris // Kinga Correa | Languages: English, Spanish, Polish, Liberian dialects
1:00 p.m. – 4:30 p.m. Danlette Norris // Kinga Correa | Languages: English, Spanish, Polish, Liberian dialects

WEDNESDAY
9:00 a.m. – 12:30 p.m. Cecily Ziegler // Ivania Zepeda // Karina Valencia | Languages: English, Spanish, Portuguese

THURSDAY
9:00 a.m. – 12:30 p.m. Carlos Ospina // Olga Calheta // Sileng Kang | Languages: English, Spanish, Portuguese, Cambodian
1:00 p.m. – 4:30 p.m. Olga Calheta // Sileng Kang | Languages: English, Spanish, Portuguese, Cambodian

FRIDAY
9:00 a.m. – 12:30 p.m. Carlos Ospina // Elsa Laskorski | Languages: English, Spanish, Finnish

Please visit https://diiri.org/ for more information and updates.


Assistance Fund for the Undocumented

This fund is being administered by Progreso Latino and Fuerza Laboral with the aim to assist the undocumented community from Central falls and Pawtucket that do not qualify for unemployment or other programs and have been impacted by the COVID-19 pandemic.

Call 401-727-7474 for assistance.

 

Domestic Violence

Domestic Violence Hotline

  • For any victims and survivors who need support, the National Domestic Violence Hotline is available for you, 24/7. Call 1-800-799-7233 or 1-800-799-7233 for TTY.
  • If you are unable to speak safely, you can log onto thehotline.org or text LOVEIS to 22522.
  • If you are in an emergency, please call 911.

 

Rhode Island Coalition Against Domestic Violence

  • The RICADV and their member agencies remain determined to support victims and survivors throughout this period of social distancing and isolation. As always, the Victims of Crime Helpline (1-800-494-8100) is available 24/7. A 24-hour chat line is also available through the RICADV and Blackstone Valley Advocacy Center websites. 

 

For more information and updates, please visit:

-- Other services -- 

*This information can change rapidly*

State Parks and Beaches

The Department of Environmental Management (DEM) announces the temporary closure of Rhode Island state parks and beaches due to the COVID-19 public health crisis. To protect public safety, all state parks and beaches, along with their parking areas, will be closed beginning Friday, April 3, until further notice.

For now, the DEM-managed bike paths – the Blackstone River Bikeway, the East Bay Bike Path, Washington Secondary Bike Path – and the state management areas will remain open. People are being asked to avoid these bike paths if they are crowded and maintain social distancing on all bike paths and trails.

Parent Support Network of Rhode Island

Parent Support Network will be providing peer telephone support to parents, families, and individuals who call in. PSN will have a team that is prepared to rapid respond to urgent needs with mental health and substance use treatment and ensuring safety, health and well-being in the home.

Offices and recovery community centers are closed until further notice.

For more information and updates, please visit/call:  

 

Family Service of Rhode Island

Be Safe Program

Family Service of Rhode Island, a statewide non-profit provides “be safe kit” which contains  antibacterial soap, disinfecting wipes, alcohol-based hand sanitizers, food and grocery supplies and other items that socially isolated seniors, adults with chronic illnesses and disabilities, families with children, and others desperately need right now to protect themselves and reduce the rate of COVID-19 transmission.  FSRI is doing curbside delivery of these kits across the state.

Be Safe Plus Program

Family Service of Rhode Island developed a program for Rhode Island seniors and people with disabilities. This program provides access to fresh produce, cleaning, and personal care supplies.

Be Safe Plus Program is available for the following Rhode Islanders: 

  • Adults age 60+.
  • Adults with disabilities who reside in a housing facility in which there is a Title IIIC meal site. 
  • Adult children with disabilities who reside with their parent age 60+. 
  • Caregivers + spouses of the aforementioned individuals. 
  • Grandparents or caregivers age 55 and older caring for grandchildren or foster children under age 18. 

**Accepting donations**

To apply, visit https://www.familyserviceri.org/besafe

Federal Hill House

Free Volunteer Income Tax Assistance (VITA)

  • The Providence VITA / EITC (Earned Income Tax Credit) Coalition has resumed free preparation services through a no-contact drop-off process that maintains social distancing protocols. Taxpayers complete a short intake while we make copies of your tax documents for preparers to work on remotely. We then finalize the process with taxpayers over the phone.

Economic Impact Payments 

We know not everyone has access to the tools they need to receive their economic impact payments. FHH and coalition staffs are able to help non-filers complete the online steps to receive their payments - only an ID and Social Security Card are required for assistance.

For VITA drop-off & assistance with economic impact payments, please visit:

FHH main building - 9 Courtland Street

Mondays & Wednesdays 9 a.m. - 12 p.m.; Tuesdays 5 - 7 p.m.

Amazon Prime

Amazon’s Prime membership is just $5.99 a month for qualifying customers with an EBT or Medicaid card. Cancel anytime. Visit https://www.amazon.com/b?ie=UTF8&node=16256994011 to enroll.

Department of Human Services

RI Works

RI Works participants are being engaged in activities remotely but are also being provided with good cause exemptions if they do not participate in work activities at this time. Households that would have been terminated from RI Works for failure to cooperate are not being terminated and we’ve eased the transition to hardship months for those households that would have come to the end of their 48-month time limit during this time.

The Department has invested in the ability to complete more of their work via phone through telephonic signature functionality. Staff is introducing a recorded, telephonic signature to allow for the completion of a RI Works employment plan, which reduces the time related to mailing such forms that need signatures.

Long Term Services & Supports

The Department has invested in the ability to complete more of their work via phone through telephonic signature functionality. Staff is introducing a recorded, telephonic signature to allow for the processing of applications for Long Term Services and Supports, which reduces the time related to mailing such forms that need signatures.

Child Care for Essential Health Care Workers

Though family and center-based child care providers had to be closed due to social distancing requirements, the Department created opportunities for individual child care providers to have an emergency licensure to provide safe, secure care for the children of essential health care workers. The Rhode Island Department of Health (RIDOH) assisted with a creating strict, cohort-based model to maintain the safety of the children in care.

 

Pawtucket COVID-19 Mutual Aid Intake Form (for Pawtucket residents only)

The aim is to connect neighbors who are at risk during COVID-19 (whether you're a senior citizen, immune-compromised, or otherwise) with volunteers to help.

This is a cooperative, free service, organized rapidly by a multitude of Pawtucket neighborhood groups, elected officials, and individual volunteers.

If you are having trouble with this form, please call 574-387-8291, where someone can take down your information for you.

To complete the intake form, go to https://docs.google.com/forms/d/e/1FAIpQLSc4u97lwqIDNqYxrJDkoA6BCOpRvbgPQSD9WuUiG-WimAhGXQ/viewform?pli=1


Front line workers

RIHavens.com is a new website that offers significantly reduced hotel room options for frontline workers that don’t feel safe to live in their house. Visit http://oha.ri.gov/haven-hotels/ for more information.  

Brown University

Brown University has also made 700 single –occupancy rooms available to front line workers for free.

 

Services for the Elderly

*This information can change rapidly*

The Rhode Island Office of Healthy Aging

(Project HELLO)

 

  • In the wake of COVID-19, they have developed Project HELLO, a volunteer effort to connect older adults who may be alone and in need of socialization more than ever before. If you are an older adult who would like to receive calls from a Project HELLO volunteer, please contact the POINT, the Healthy Aging help desk, at 401-462-4444. They welcome your call and their volunteers are ready to call you to say “Hello!” Their volunteers are equipped to provide you with information about resources which can help you meet your needs.

Walgreens

  • Every Tuesday, Walgreens stores will open at 8:00a.m., with the full hour from 8 a.m. until 9 a.m. dedicated to senior citizens.  This hour is also available to their caregivers and immediate families may also visit the store during this time. Additionally, they will offer their senior day discount all day on Tuesdays during this time. Customers age 55 and older will receive 30 percent off regularly priced Walgreens brands and 20 percent off regularly priced national brands.

Healthcare Services

*This information can change rapidly*

Free Medication Delivery

  • Simpsons Pharmacy (401-722-7600): will deliver to certain zones, they also offer med-packing and have various over the counter products on hand as well.
  • Green Line Pharmacy (401-633-8100): delivers statewide, 7 days a week, same day delivery if prescription is requested before 11:00am.
  • CVS: Has extended their free delivery service until May 2020 for all their patients, including the Medicaid population. You do not need to have a credit/debit card on file if you do not have copayments for your medications. However, it may be beneficial to have a credit/debit card stored, especially if you expect to add front store items to your home deliveries.
  • Walgreens: Is waiving delivery fess for all eligible prescriptions during this evolving situation. You do not need to have a credit/debit card on file if you do not have copayments for your medications. However, it may be beneficial to have a credit/debit card stored, especially if you expect to add front store items to your home deliveries.

Department of Human Services

The Centers for Medicare and Medicaid Services (CMS) has offered states the opportunity to accept “self-attestation” from applicants for Medicaid. This waiver allows Medicaid eligibility to be determined as long as an applicant’s immigration status is verified. This waiver further allows states to maintain Medicaid eligibility for all benefit recipients, regardless of life changes, as long as they remain in Rhode Island and don’t have a change to immigration status. Therefore, a household who may have switched from Medicaid to qualified health plan (QHP) due to a change in income or household size will stay on Medicaid through the time of COVID-19.

 

HealthSource Rhode Island

HealthSource RI remains focused on connecting Rhode Islanders with high quality, affordable health coverage. Being covered is as important as ever and the team at HealthSource RI (HSRI) is working to ensure that those who need it can enroll by contacting their Contact Center (1-855-840-4774 - Monday through Friday, 8 a.m. to 6 p.m.), using web chat or accessing their online application at www.HealthSourceRI.com.

HealthSource RI offers year-round enrollment for Rhode Islanders who experience qualifying life changes (e.g., losing employer-sponsored health coverage, getting married, turning 26 and transitioning off a parent’s insurance, having a baby, or moving to RI). The Special Enrollment Period is available for sixty-days after the qualifying life event has taken place.

Drive-Thru Payment at CVS

You can now pay your HealthSource RI bill at a CVS Pharmacy(R) without going into the store. Pay your HealthSource RI bill using the drive-thru window! Just bring your invoice barcode page and pay using a credit/debit card or cash.

 

Transportation

*This information can change rapidly*

Rhode Island Public Transit Authority (RIPTA)

As of April 11, no more than 15 passengers will be allowed on board buses on fixed route. They are also asking all passengers to use cloth face coverings when out in public.

RIPTA will be filling gaps on delivery routes for Meals on Wheels in Pawtucket.

Contact Information

375 Allens Ave. Providence, RI 02905 | Find Clinc
Phone: 401-444-0400 | Contact Us

Stay Informed